What is your availability?
Appointments are generally scheduled Monday-Thursday, 8 AM- 4 PM CST. Video, phone, and chat-based options are available. I do not offer in-person appointments.
What ages do you work with?
I only work with adults ages 18 & up.
What if I don’t live in the state or country where you are licensed?
If you are interested in therapy but do not reside in the states of Alabama, North Carolina, or Florida or you live outside of the US, you may contact me and I will look to see what the regulations are where you live regarding the provision of therapy by an out of state or out of country provider. Alternatively, I am a Certified Life Coach and offer non-mental health life coaching which does not currently have state/country regulation/licensure requirements.
Do you take insurance?
*I am in-network with Blue Cross Blue Shield and will file claims to Blue Cross on your behalf. Due to the recently increasing high number of claim denials, and extensive preauthorization requirements that are now required by some plans, all other plans will need to be paid for out of pocket first, and I will give you an invoice for you to turn in to your insurance company to be reimbursed directly.* Benefits vary depending on the coverage of your policy. Benefits are not guaranteed by your insurance company and there are some exclusions your particular policy/insurer may have. For instance, telehealth may not be covered by your plan, your plan may exclude coverage for seeing a Licensed Marriage and Family Therapist, you may have a deductible to meet or your mental health policy is contracted out with an entity that I am not in-network with. Feel free to contact me for more specific questions about this. Only phone and video sessions are billable to insurance. Chat-based options are not.
What are your specialties?
My specialties include but are not limited to PTSD/trauma, adjustment/transitional stress, grief/loss, anxiety/depression, and women’s issues. Click here for more information about my specialties. In addition to being a Licensed Marriage and Family Therapist, I am a Certified Clinical Trauma Professional, Certified Integrative Mental Health Professional, and Certified Life Coach. Although I am only providing counseling and coaching to individuals at this time, I do have extensive experience and training in working with relational issues and such issues can still be integrated through individual counseling and coaching. Please note: I do not offer ESA (Emotional Support Animal) Consultations.
What is your approach or method to counseling/therapy?
Click here for more information on my approach.
What are my responsibilities as a client?
It is crucial that you are engaged and invested in the therapeutic process. While therapy can be a validating and uplifting experience, it can also be a challenging and uncomfortable one as well. Keeping appointments, following through with suggestions, and being open and willing to work on your thoughts and interactions that are impeding your journey or keeping you stuck is essential to reaching your desired destination. Telehealth appointments will require additional measures of identity verification and letting me know where you are located during our session. More information about telehealth guidelines will be outlined in the informed consent paperwork.
Do you offer telehealth/virtual therapy?
To improve access to mental health care and focus on more specific issues, I have shifted my practice to an exclusively virtual/online/telehealth format. I offer video, phone, online chat, and virtual walk-in chat.
I am licensed in the states of North Carolina and Alabama and a Registered Out of State Telehealth Provider for the state of Florida. Teletherapy services can only be provided to those whose appointments will be carried out in those US states or in countries that do not regulate out-of-country counselors/therapists providing services to their citizens. As a Certified Life Coach, I am able to offer non-mental health coaching services nationally and internationally.
Telehealth/virtual/online/teletherapy is not suitable for every case, especially those cases in which there is severe and persistent mental illness or crises that may have a potential for dangerousness or harmfulness. Feel free to contact me for further questions about telehealth/teletherapy or life coaching.
Click here for more information on the virtual options I offer.
Do you offer real-time chat-based teletherapy?
YES! I now offer real-time chat-based teletherapy. This is a great option for circumstances that interfere with your ability to carry out a traditional audio/video session such as, privacy concerns, being busy/on the go, difficulty in scheduling traditional appointments, clients who are deaf or hard of hearing, neurodivergent clients who have difficulty with phone and video sessions and feel more confident and conversational through texting, or for simply convenient purposes. There are extra steps/security measures taken each session to protect your privacy and confidentiality. Please note, this option is currently not billable to insurance and is self-pay only. However, the fee per session is offered at a lower rate because chat-based therapy is scheduled for 45 minutes instead of one-hour increments. Feel free to contact me for more information. You must still register as a client to use this service.
Click here to read more about the secure online chat options I offer.
Click here to begin that process.
Do you offer walk-in hours?
I offer Virtual Walk-In Chat aka VWIC. This is a first come first serve service. You can check to see if I’m online and available, but there is no guarantee I can get to you because I might be in session with another client or not online at the time. Click here to see if I’m online. If I don’t connect with you within 5 minutes, I am probably with someone else, or otherwise not available or online. You may check to see if I’m online from 6 AM CST to 6 PM CST Monday-Sunday.
In order to access and utilize VWIC, you will still need to register your information in the client portal and complete the consent forms. You do not have to have regular appointments to access this service, however, if you find yourself accessing this service on a regular basis, you will need to start scheduling appointments instead of utilizing the “walk-in” service. VWIC is not intended for life-threatening emergencies. If you or someone you know is in imminent danger of harm to yourself or others, please call 988, 911, or other emergency services located in your area.
Do you offer Life Coaching?
YES! I have recently added life coaching as a service option. I am a Certified Life Coach and Master’s level trained therapist who receives regular training in systems theory and post-modern methods that are solution and goal-oriented. My training allows me to work with you as a life coach to help you meet non-mental health-related specific and/or time-sensitive interpersonal goals. Empowerment in the areas of pursuing travel, adventure, getting out of your comfort zone, making big life decisions, exploring holistic alternatives to mind/body/spiritual wellness, developing and trusting your intuition, dream exploration, and identifying and pursuing life/career goals are among my life coaching specialties.
Is therapy confidential?
By law all therapy sessions are confidential and anything you discuss with me will remain confidential unless you sign a release giving permission to share certain information with certain people or other providers. There are unique considerations related to couple/family/minor counseling that are discussed further in the consent forms.
However, by law, therapists have a duty to IMMEDIATELY report to appropriate authorities in the below circumstances:
- Suspicion of abuse or neglect of child(ren), disabled person(s), or elder(s).
- Threats or concerns of harm to self or others or if information is disclosed to me about someone who is threatening harm to self or others.
How do I get started?
You may use the contact form to send me an email or you may use the client portal to register as a new client and request an individual appointment for yourself. Do not use the booking link to request appointments as a couple or a family, for your child(ren), or for other people.